Class action lawsuit claims Bumble's No Refund Policy is Illegal and Deceptive

September 30, 2018

A class action lawsuit against the Bumble dating app claims that Bumble’s No Refund Policy violates the New York Dating Services Law and New York’s consumer protection statute.  The lawsuit alleges that, under the New York Dating Services Law, Bumble was required to provide purchasers of its paid subscription called "Bumble Boost" with the “Dating Service Consumer Bill of Rights” and written notice of their right to cancel their subscription within three business days, without penalty or obligation.  The lawsuit alleges that Bumble has a uniform policy of denying refunds requested by consumers.  Plaintiff seeks to represent a class of consumers who purchased a Bumble Boost subscription within the last three years and were not informed of their right to cancel. The Bumble class action lawsuit seeks actual damages, statutory damages of $50 per violation, treble damages, court costs, and attorneys’ fees.

 

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